Client Services Agent (34093)

Posted: 11/23/2021

Palmer Group is partnering with a growing company in West Des Moines that is in need of a Client Services Agent. The position deals primarily with transport permit orders and will be a liaison between trucking companies and DOT departments, along with ordering permits for the company's clients. If you have personable customer service skills along with excellent organization skills, please apply now!

Responsibilities:

  • Liaison between trucking companies and state DOT departments
  • Work with differing rules and regulations state-to-state
  • Order appropriate permits for oversize/overweight loads
  • Upload completed permits to database
  • Route trucks to avoid posted restrictions
  • Build relationships with multiple clients
Qualifications:
  • College degree preferred
  • Excellent customer service skills
  • Detailed and accurate
  • Self-motivated and self-starter attitude
  • Ability to be a team player
  • Excellent organizational skills
  • Desire to learn and efficiency mentality to streamline processes 
Hours: 
  • 8:00AM - 5:00PM
  • Monday - Friday 

Position Type: Full-Time

Salary Range: $30,000-$50,000