Technical Support Analyst (40884)

Posted: 03/05/2023

This opportunity is for one of our clients in the medical industry. They offer a family-friendly, fast-paced work environment to keep you challenged. If you meet these qualifications, contact us to discuss your possible career as a Technical Support Analyst.


  • Provide technical support fielding questions from internal end-users
  • Troubleshoot technical issues related to Windows 10, VPN connectivity, printers, a large number of proprietary applications, and other related IT systems or hardware
  • Provide documentation for all calls and track tickets to completion with end-users, following up until resolution
  • Provide training and support to end-users over the phone


  • Associate or Bachelor's degree in information technology
  • 1+ years of experience providing technical support
  • Strong customer service skills
  • In-depth knowledge of supporting and troubleshooting Windows 10
Work Model: 
  • On-Site

Position Type: Full-Time