Technical Analyst (44725)

Posted: 03/10/2024

Are you a diverse Technical Analyst looking for an opportunity to work within a Global Infrastructure Team that is fast-paced and constantly changing? This role requires someone with a diverse technical background and functional project support experience. As the Technical Analyst, you will support the company’s Global Infrastructure Service and Delivery team. You will be a technical and project resource for application and infrastructure projects and support multiple teams, including Networking, Storage, Data, Platform Applications, and Voice Systems. Apply today if interested! 

Responsibilities:

  • Serve as a project resource on application and infrastructure project efforts representing infrastructure functional capabilities
  • Gather requirements, create recommendations, and implement 
  • Support varied levels of complex maintenance, Run-the-Business (RTB) support, and respond to incident service requests of the assigned global infrastructure area solutions to meet the project requirements
  • Provide knowledge sharing in the form of efforts such as writing knowledge articles, relationship development with other Information Technology (IT) staff, and job shadowing
  • Develop and increase technical knowledge and capabilities through training, investing time to understand technical/organizational direction and cross-training
  • Maintain systems required to support IT applications for designated Technical Analyst specialty (AIX, SQL, Voice, etc.)

Requirements:

  • Bachelor’s degree in computer science, information systems, or equivalent
  • Three (3) or more years of experience in information technology or a related area
  • Must work well in a fast-paced environment where requirements are constantly changing
  • Ability to work independently, resolve problems, and fulfill work assignments with minimal supervision
  • Excellent communication skills to effectively communicate with various levels and departments
  • Strong organizational skills with exceptional follow-through and attention to detail
  • Prefer Information Technology experience within the manufacturing industry
  • Effective time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines
  • Experience and proficiency with various web-based software applications, including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.
  • Microsoft Certified Solutions Associate (MCSA)
  • AIX: IBM AIX Certification
  • Linux: RedHat Certification
  • Windows: Familiar with VMware and server virtualization technology; Microsoft Certification, VMware Certification.
  • Data Network: Network A+ Certification, Cisco CCNA Certification
  • Voice Network: Cisco CCNA Certification, ITIL Foundation Certification

Work Model:

  • On-Site

Position Type: Full-Time