Network Specialist 1 (41573)

Palmer Group is partnering with our well established client in their search for a Network Specialist 1. This individual will be responsible for monitoring the NOC and reacting to alarms/events generated within an infrastructure monitoring platform based on corresponding procedures. If you are looking for a foot in the door opportunity with an established company, apply today 

Responsibilities:

• Troubleshoot and monitor activity throughout the network
• Isolate and diagnose faults and escalate to higher levels of support for resolution as appropriate
• Interact with departments to address issues identified within the network
• Adhere to company and department policy and practice in an effort to assure prompt resolution to identified problems

Requirements:

• Two year college degree in networking or a related field 
• Applied knowledge of data networks, and/or telecommunication infrastructure, and/or maintaining a cable plant
• Working knowledge of Cisco Technologies
• Working knowledge of DWDM and SONET
• Able to work flexible hours, including evenings and weekends; experience in a 7x24x365 support environment a plus
• Excellent troubleshooting skills and decision-making skills
• Ability to work under stress and follow detailed procedures 
• Ability to work within a team environment
• Excellent written and verbal communication and interpersonal skills

Work Model: 

• Hybrid
• Sunday - Thursday 
• 10:00PM - 7:00AM