Customer Service Utility Clerk (33867)

Posted: 11/05/2021

Attention Ames residents! A friendly and helpful person is needed as a Customer Service Utility Clerk for our client. This temporary role will assist customers with requests to start or stop utility services as well as field questions and requests. The best candidates are able to handle a variety of responsibilities and communicate well. Our client is excited to hire, so please apply today to be considered for this role!


  • Process incoming requests
  • Respond to customer communication
  • Maintain files
  • Enter information
  • Prepare customer correspondence


  • 1-3 years of administrative and/or customer service experience
  • Proficient in Microsoft Office, including Excel
  • Impressive multitasking and 10 key skills
  • Able to handle upset customers and communicate effectively
  • Competent math skills


  • 8:00 AM – 5:00 PM
  • Monday – Friday

Interested and qualified candidates can contact Molly McMahon at (515) 225-7000 or email her at 

Position Type: Full-Time

Salary Range: $30,000-$50,000