Customer Service Representative - Annuity Claims (30963)

Posted: 04/05/2021

Palmer Group is working with our downtown Des Moines client in their search for a contract Customer Service Representative. The right candidate will be able to assist individuals with both inbound and outbound calls. One year of experience in life or annuities is required. If you fit the following requirements, please send us your application today!


  • Take inbound calls to assist customers and document necessary paperwork
  • Make outbound calls and return calls as needed
  • Keep interested parties apprised of the status of claim investigations
  • Maintain complete and accurate documentation of claim files
  • Experience with life and/or annuity claims is required
  • Outstanding verbal and written communication, strong telephone etiquette
  • Ability to read and interpret policy language
  • High attention to detail
  • Strong organizational and time management skills
  • Basic computer skills, experience with MS Word and MS Excel
  • 8:00AM - 5:00PM
  • Monday - Friday

Position Type: Full-Time

Salary Range: $30,000-$50,000