Part Time Office Assistant

Reports To

Office Assistant will report to the Office Manager and the New Heights Counseling Resources, Inc. Owners.

Job Overview

Primary responsibility: Create a warm and welcoming atmosphere for both clients and clinicians.  The Office Assistant will be the first point of contact for many of our clients and will welcome them to the counseling experience.  This person will perform bookkeeping duties, develop working relationships with the staff, and understand work processes in the office which will enable each member of the team to perform their respective roles as seamlessly as possible. 

Pay: $17 - $20 based on experience
Benefits: PTO after 90 day probation period 
 

Responsibilities and Duties

The position will be for 20-25 hours per week 

The Responsibilities of the Office Assistant fall under two main categories:

Office Support

• Process the mail on a daily basis

• Maintain office supplies and equipment

• Greet clients and collect payments as needed

• Assist Office Manager with credentialing with insurance companies in an effective and efficient manner

• Prepare deposits and deliver them to the bank

• Answer phone calls and follow up within appropriate timeframes

Accounts Receivable

• Support Office Manager with bookkeeping duties such as sending statements, creating invoices, and posting payments from clients and insurance companies to QuickBooks and in clinician tracking spreadsheets

• Assist therapy staff through aging reports, updating insurance information, and exploring denied claims. 

• Assist with submitting insurance billing for services on behalf of the clinicians

Qualifications

The qualified candidate will meet the following:

• Minimum completed education of a High School Diploma or equivalent with Administrative Assistant Associates Degree preferred

• One year office experience preferred with preference for medical office and familiarity with CPT codes/medical billing.

• Bookkeeping experience such as use of Quickbooks preferred

• Valid Driver’s License and reliable personal transportation

• Ability to work independently and prioritize tasks with multiple priorities and the ability to maintain flexibility to reprioritize as needs require.

• Strong written and verbal communication skills

• Ability to communicate on behalf of the company with clients, referral sources, insurance payers, and the public

• Ability to maintain confidentiality as required by HIPAA and the nature of a counseling practice

• The physical ability to sit for extended periods of time

• The physical ability to lift up to 50 lbs on an occasional basis