Customer Service Associates (40258)

Are you looking for immediate employment? Do you have customer service experience? Our client, a healthcare-driven organization, is looking for Customer Service Associates to help with a special project through the end of February. You must reside in the state of Iowa to qualify for this position. 

Responsibilities:

  • Place outbound customer service calls
  • Call on commercial Medicaid forms to gather information
  • Use scripts to find out why people didn’t fill out their forms and get them to send the forms back in

Requirements:

  • Prior phone experience or call center experience is a plus
  • Spanish bilingual is a plus
  • Warm, inviting personality
  • Strong basic computer skills and experience working on systems
  • Work with the elderly population for this project, so patience over the phone is very helpful

Work Model:

  • Remote
  • Monday – Friday
  • 9:00AM – 5:30PM