Client Services Agent (34093)

Posted: 11/23/2021

Palmer Group is partnering with a growing company in West Des Moines that is in need of a Client Services Agent. The position deals primarily with transport permit orders and will be a liaison between trucking companies and DOT departments, along with ordering permits for the company's clients. If you have personable customer service skills along with excellent organization skills, please apply now!


  • Liaison between trucking companies and state DOT departments
  • Work with differing rules and regulations state-to-state
  • Order appropriate permits for oversize/overweight loads
  • Upload completed permits to database
  • Route trucks to avoid posted restrictions
  • Build relationships with multiple clients
  • College degree preferred
  • Excellent customer service skills
  • Detailed and accurate
  • Self-motivated and self-starter attitude
  • Ability to be a team player
  • Excellent organizational skills
  • Desire to learn and efficiency mentality to streamline processes 
  • 8:00AM - 5:00PM
  • Monday - Friday 

Position Type: Full-Time

Salary Range: $30,000-$50,000