Phone: 515-331-6855
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Mercer

  • Insurance-Finance/Services
12421 Meredith Drive
Urbandale, IA 50323
(515) 365-1745
(515) 365-0444 (fax)
  • About

    Marsh U.S. Consumer, a service of Seabury & Smith, Inc., brokers and administers affinity insurance and membership product programs for employers, associations, franchisees, financial institutions, and other consumer-focused businesses.

  • Jobs

    Call Center Benefit Counselor
    Category: Customer Services
    The purpose of this position is to assist employees and help them to select and enroll into employer sponsored and voluntary benefits. Counselors will answer incoming calls, navigate our enrollment system and are trained to utilize our tools and resources to assist, and provide superior service to our customer. They will continuously strive to improve by utilizing various resources. They will ...read more

    Contact

    Debbie Ewing
    Phone:(800) 509-6714
    Fax:(515) 365-0444
    Personal Lines Service Call Center Representative
    Category: Customer Services
    The purpose of this position is to support existing policyholders through answering telephone calls, responding to inquiries, fulfilling customer requests, and performing required administrative functions. This position answers more complex questions and possesses a higher level of knowledge and call center skills. This position may offer and explain other lines of business to existing customers ...read more

    Contact

    Debbie Ewing
    Phone:(515) 365-1745
    Fax:(515) 365-0444
  • Whom to Contact