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Membership & Enrollment Specialists (24656)

Palmer Group
Job Description
Great opportunity working with a well-respected insurance institution in downtown Des Moines! Our client is looking for Membership & Enrollment Specialists to assist them. This role will be processing new members into their system, checking for accuracy, and making changes for existing members. Those with previous experience in health insurance are urged to apply!

  • Enroll and process new member and/or group records into the membership system accurately and timely
  • Process changes for existing members and/or groups
  • Verify and ensure appropriate premium payment is received within the system before enrolling or reinstating a contract
  • May process system exceptions as required
  • Ensure appropriate administration, by conducting due process and ensuring adherence to regulations
  • Experience processing system changes for new or existing customer records, identifying inconsistencies, determining next appropriate steps, if applicable, and communicating information with stakeholders.
  • Ability to validate/reconcile information timely and accurately while prioritizing work as needed
  • Excellent verbal and written communication skills
  • Basic math, analytical, and research skills
  • Experience with Microsoft applications and proficient data entry skills

Hours: 8:00AM-5:00PM Monday-Friday

Palmer Group offers our valued temporary and contract employees, Health, Dental, and Vision insurance the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards. 
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