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Senior Customer Service Representative #7781

Midwest Professional Staffing
Job Description
Are you searching for a fulfilling career with a leading company in the customer service industry?
This is your chance to join us at Midwest Professional Staffing! We are a staffing firm dedicated to connecting talented candidates with outstanding companies. Midwest Professional Staffing is an equal opportunity employer.
Job Description
As a result of our extended growth, we are seeking a Senior Customer Service Representative for an office located in the West Des Moines, Iowa area! In this position you will play an important role by providing exceptional customer service while completing these duties:
  • Answer and make inbound and outbound calls
  • Handle escalated call inquiries
  • Examine documents for inconsistencies and errors 
  • Process transactions
  • Assist with reporting
We offer competitive compensation with a great work schedule. This is an excellent contract to hire opportunity!
Job Requirements
We are seeking a detail oriented Senior Customer Service Representative who has the ability to work on multiple tasks at once. The ideal candidate for this position would demonstrate exceptional written and verbal communication skills to interact with both customers and co-workers. Specific qualifications include:
  • High school diploma or GED
  • AA degree in business or related field preferred
  • Basic understanding of Accounts Payable and Accounts Receibable
  • 6+ years of life insurance and/or annuity contracting experience
  • Excellent phone presence
  • Strong Microsoft Excel and Word skills
Join our team and reach your true potential!
Position Type:
Salary Range:
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