Phone: 515-331-6855
the city of urbandale iowa welcomes you

The Urbandale Chamber of Commerce is proud to partner with member businesses to post available jobs.  This list is updated by our member businesses frequently.  In addition to this website, you can also see available jobs posted to the Urbandale Chamber Facebook page.  Another resource for local job postings can be found on

Customer Service Specialist (24663)

Palmer Group
Job Description
Palmer Group is partnered with a Des Moines area banking and financial institution in their search for Customer Service Specialists to join their team on a contract to hire basis. Our client prides itself on their vision and values. Creating an exceptional customer experience and earning their customer's trust, through strong relationships, is at the forefront of their mission. Valuing what's right for their customers, along with a dedication to diversity and inclusion, has helped to lead this Fortune 500 organization to be not only a global leader in banking and finance, but also one of the largest employers in the Des Moines area. 

Duties Include:
  • Answer customer inquiries about accounts in a timely fashion
  • Navigate multiple systems with ease
  • Research incoming inquiries
  • Handle 60-80 calls per day
  • Strong phone skills
  • Ability to multi-task
  • High customer service aptitude
  • Willingness to cross-sell
  • Excellent verbal and written communication skills

Pay: $12.00-$13.00 / hour
Hours: First 11 weeks: 8:00AM-5:00PM Monday-Friday
After: Shifts vary from 7:30AM-8:00PM
8:00AM-2:00PM 1 Saturday / month (with 1 day off during the week when working Saturday)


Palmer Group offers our valued temporary and contract employees, Health, Dental, and Vision insurance the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards.

Position Type:
Salary Range:
Contact Information