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Customer Service Representatives (24643)

Palmer Group
Job Description
Our trusted Des Moines client is looking for multiple Customer Service Representatives to join their team on a long term temporary contract! In this role, you will be working in a call center environment and taking client's calls to resolve any issues that might arise. We need someone that can work in a fast-paced environment, with 1 year of customer service experience required! A call center experience is preferred, but retail experience is acceptable as well. Good computer skills and the ability to move between screens is a must. If you're interested in this great opportunity downtown, with onsite parking, APPLY NOW!

Duties Include:
  • Respond to inbound calls with customers
  • Resolve and problems or issues regarding customer inquiries
  • Offer excellent customer service
  • Perform miscellaneous tasks as assigned
  • Minimum one year of call center experience required
  • Analytical mindset
  • Proficiency in basic computer skills
  • Strong written and verbal communication skills
  • Dependable and professional

Hours: 8:00AM to 5:00PM Monday-Friday

Palmer Group offers our valued temporary and contract employees, Health, Dental, and Vision insurance the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards.
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