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Customer Service Representative (24697)

Palmer Group
Job Description
We are looking for a Customer Service Representative for our downtown Des Moines client. This is a temporary contract position. Candidates should have strong Excel skills, and prior customer service experience. This position will be placing calls to verify information and credentials. Must be available to do training first few weeks 7:30AM-4:00PM. 

Job Duties Include:
  • Place outbound calls to verify information, office address, phone, & physicians in that office
  • Log information in Excel spreadsheets
  • Complete online verifications
  • Verify state dental licenses
  • High school diploma or equivalent and 2-4 years of related work experience required
  • Strong communication, customer service, organizational and telephone skills required
  • Self-motivated & able to work in a team environment
  • Strong Excel skills, and ability to type at least 35 WPM
  • Obtaining Series 6 registration within 6 months of start preferred
  • Bilingual skills are preferred

Hours: 9:00AM-5:30PM Monday-Friday, and training 7:30AM-4:00PM first few weeks.

Palmer Group offers our valued temporary and contract employees, Health, Dental, and Vision insurance the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards. 
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