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Case Review Assistant (24494)

Palmer Group
Job Description
Our Des Moines client is looking for a Case Review Assistant to join their team! This contract opportunity supports a fast-paced team. If you have healthcare industry experience, are customer service driven and have a high attention to detail, APPLY NOW!

Responsibilities include:
  • Correspondence for all inbound and outbound communication
  • Gather and confirm information and ensure quality of documentation
  • Authorize requests for information and services
  • Coordinate, distribute and track department information received via fax, online and telephonic communication
  • Review and ensure quality guidelines are met and followed
  • Handle customer service by responding to phone inquiries
  • Prioritizes workload to meet deadlines
  • Provide verbal and written communications
  • 2 years experience working in customer service or a healthcare environment
  • Healthcare industry experience strongly preferred
  • Excellent verbal and written communication
  • Strong attention to detail
  • Ability to work with confidential information and meet deadlines

Pay: 8:00AM-5:00PM Monday-Friday 

Palmer Group offers our valued temporary and contract employees, Health, Dental, and Vision insurance the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards. 
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