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Bilingual Customer Service Representatives (24808)

Palmer Group
Job Description
Are you bilingual in Spanish? Palmer Group is working with our established Urbandale client in their search for a Bilingual Customer Service Representative, on a long term temporary basis. The qualified candidate will be fluent in Spanish, with strong customer service experience. A flexible schedule is a must! If you think you are the qualified candidate we are looking for, apply now.

Duties Include:
  • Provide information and solutions on product related inquiries
  • Document all interactions with company personnel, customer, or dealers
  • Distribute additional information regarding products or services to company personnel, customers, or dealers
  • Promote company products, services, and programs through special program offerings
  • Negotiate with customers, dealers, and company personnel to provide proper policy execution and adequate resolution
  • 4 year degree highly preferred
  • Must be fluent in Spanish and English
  • Customer Service experience and troubleshooting computer skills preferred
  • Extreme flexibility in schedule
  • Strong verbal and written communication

Hours- 40 hours per week, must be flexible within the hours of 1:00AM-7:00PM Monday-Friday

Palmer Group offers our valued temporary and contract employees, Health, Dental, and Vision insurance the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards. 
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