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Title Specialist (24693)

Palmer Group
Job Description
Palmer Group is partnered with a West Des Moines company in its search for a qualified Title Specialist to join their team. This global diversified financial services organization is a leader in the banking industry worldwide. Putting their customers first and valuing and connecting with the communities they are a part of is at the forefront of their mission. Our client is looking to fill this role quickly, so apply today!

Duties Include:
  • Respond to, research and resolve escalated, high dollar or high profile inquiries and complaints
  • Review compliance and guidelines of in-process, closed or cancelled single loan / credit exceptions, applications, claims, files and / or online transactions
  • Communicate with customers, merchants, clients, executives, agencies, regulatory / governmental representatives and bankers to ensure resolution of matters
  • Ensure identified risks and / or problems are clearly documented
  • Generate reports and summarize results
  • 3+ years customer contact experience in a financial services environment OR 2+ years experience in operations, underwriting, or quality assurance
  • Previous experience in reading / interpreting legal documents
  • Excellent analytic and research skills
  • Highly detailed
  • Highly motivated / self-starter
  • Excellent verbal and written communication skills

Pay: $16.00-$18.00 / hour
Hours: 7:00AM-3:30PM or 7:30AM-4:00PM Monday-Friday are typical

Palmer Group offers our valued temporary and contract employees, Health, Dental, and Vision insurance the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards.

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