The Urbandale Chamber of Commerce is proud to partner with member businesses to post available jobs. This list is updated by our member businesses frequently. In addition to this website, you can also see available jobs posted to the Urbandale Chamber Facebook page. Another resource for local job postings can be found on www.desmoinesmetro.com.
Account Services Representative (24578)
- Review, verify and / or identify customer transactions to detect and prevent financial crime activities, policy violations and suspicious situations in order to mitigate and / or recover losses
- Monitor moderate to complex account activity
- Research through multiple transaction channels
- Use a variety of sources for information, including online systems and tools / models
- Perform general account handling functions such as close account determination, holds, restraints, etc.
- Document research findings and actions on cases for possible referrals for suspicious activity, identity theft operations (ITO) and suspicious financial abuse
- Contact customers and / or vendors to validate transactions
- 1+ years experience in either a customer service environment (retail, call center, etc.), banking / financial industry OR a criminal justice degree
- Attention to detail
- Highly motivated / self-starter
- Excellent verbal and written communication skills
Pay: $13.00-$14.00 / hour
Hours: Various shifts 9:00AM-11:00PM Sunday-Saturday
Training 8:00AM-5:00PM for 5 weeks
Palmer Group offers our valued temporary and contract employees, Health, Dental, and Vision insurance the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards.